Offer Policy

Last Updated: July 2026

At FitGearPlus, we're committed to providing great value through exclusive promotions, seasonal sales, bundle deals, and special offers. This Offer Policy explains how our promotional offers work and the terms that apply when participating in any promotion.

By participating in any offer, promotion, or discount provided by FitGearPlus, you agree to the terms outlined below.

Our Commitment

At FitGearPlus, we believe everyone deserves access to quality fitness and wellness gear at competitive prices. Throughout the year, we offer a variety of promotions to help our customers save while shopping across our recovery, massage, and wellness collections.

Types of Offers

From time to time, we may offer:

  • Percentage discounts
  • Fixed dollar discounts
  • Bundle & Combo Deals
  • Free Shipping promotions
  • Flash Sales
  • Seasonal Sales
  • Holiday Promotions
  • Clearance Events
  • New Arrival Offers
  • Newsletter Subscriber Discounts
  • Limited-Time Promotions

Offer availability may vary and is subject to change without notice.

Discount Codes

If a promotional code is provided, it must be entered during checkout before payment is completed. Discount codes cannot be applied after an order has been placed. Only one promotional code may be used per order unless otherwise stated. Discount codes have no cash value and cannot be exchanged for credit or refunds. Expired discount codes cannot be reactivated.

Sale Prices

Sale prices apply only during the advertised promotional period. Once a promotion ends, regular pricing will automatically resume. We are unable to refund price differences for purchases made before or after a promotional period.

Bundle & Combo Deals

Bundle and Combo Deals are available only when all qualifying products are purchased together in the same order. If part of a bundle is cancelled or returned, the promotional pricing may no longer apply and any refund may be adjusted accordingly.

Free Shipping Promotions

Free Shipping promotions may be offered on eligible products or orders that meet the advertised requirements. Unless otherwise stated: Free Shipping is available only during the promotional period, minimum order values may apply, and certain oversized or remote delivery locations may be excluded.

Limited-Time Promotions

Some promotions are available only for a limited time or while stocks last. Once the promotional period ends or inventory is exhausted, the offer will automatically expire.

New Customer Offers

Where available, new customer promotions may only be redeemed once per customer, household, payment method, or shipping address. FitGearPlus reserves the right to cancel duplicate promotional claims.

Promotional Exclusions

Unless otherwise stated, promotions may not apply to:

  • Gift Cards
  • Shipping charges
  • Taxes or duties (where applicable)
  • Previously placed orders
  • Special clearance items
  • Products specifically excluded from promotions

Combining Offers

Unless explicitly stated, promotions cannot be combined with other discount codes, store credit promotions, cashback offers, affiliate discounts, employee discounts, or other promotional campaigns. The highest applicable discount will generally apply.

Pricing Errors

While we strive for accuracy, pricing or promotional errors may occasionally occur. If an obvious pricing error or system error is identified, we reserve the right to correct the pricing, cancel the affected order, or refund any payment already received. Customers will be notified if this occurs.

Fair Use Policy

Our promotions are intended for genuine retail customers. We reserve the right to refuse, cancel, or limit orders where we reasonably believe promotions are being misused, including creating multiple customer accounts, using multiple discount codes contrary to promotion rules, bulk purchasing for resale, fraudulent or suspicious activity, or abuse of promotional campaigns.

Offer Availability

All promotions are subject to product availability, available while stocks last, available only during the advertised promotional period, and subject to change or withdrawal without prior notice.

Returns on Promotional Purchases

Products purchased during a promotion are covered by our Returns, Refunds & Warranty Policy. If a refund is approved, the refunded amount will reflect the actual purchase price paid after any promotional discount. If returning part of a promotional bundle affects eligibility for the original offer, the refund amount may be adjusted accordingly.

Australian Consumer Law

Nothing in this Offer Policy limits or excludes your rights under the Australian Consumer Law (ACL). Where consumer guarantees apply, your statutory rights remain unaffected.

Changes to This Policy

We may update this Offer Policy from time to time to reflect changes to our promotions or business practices. Any updates will be published on this page with the revised "Last Updated" date.

Questions About an Offer?

If you have any questions regarding a promotion, discount code, or special offer, please visit our Contact Us page before placing your order.

Our Promise

At FitGearPlus, we believe great value is about more than discounts — it's about providing quality products, fair pricing, and a shopping experience you can trust. We regularly introduce exciting offers to help you save on the gear you love while maintaining the quality and service our customers expect.